The interaction between an 86-year-old man in a wheelchair who did not use ArriveCan to enter the country and a presumed Canadian government official has been caught on a now-viral video. The fully vaccinated and double-boosted elderly man and his daughter can be seen arguing with the official about the mandatory use of the ArriveCan app, as the man doesn’t own a cellphone.

The video was apparently shot by the man’s daughter and posted online on July 16. The official is heard asking the daughter why she’s not putting her father under her account, since she used the ArrieCan app to register her own arrival. “How come you don’t want to do it?” asked the official. “Why should I have to?” answers the daughter. The official says because it’s a requirement to enter Canada.

“What if he was flying by himself?” asks the daughter. “I will be flying by myself and I don’t have a cellphone,” says the elderly man. “This is bureaucracy gone amok.” The elderly man says he’s received four shots of COVID-19 vaccines and should be allowed in without using ArriveCan. “Why not let’s just do the paperwork and get this over with?”

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